“Customers are much easier to lose than gain”
This statement dictates the whole ethos of Pure Air Conditioning. Started in 1998 by Director Robin Riley, Pure Air Conditioning has based its foundations on believing that standards must be set, maintained and then raised again to hold on to current customers as well as entice new ones.
The company started out as a small family business, renting and selling portable air conditioning units for server rooms, houses and offices that suffered in the heat of the summer. Very quickly it became clear the diversity of services required by customers meant that more skilled people were needed and the current staff would require further training. Before long, Pure Air Conditioning was beginning to install fixed system air conditioning units into local offices and domestic properties alike. The Pure name became synonymous with quality, integrity and most of all – an honest approach.
As Pure Air Conditioning has grown, so has it’s phenomenal client base. With names like Redbull Racing, RSR Interiors and Fossil topping the list, it is so important to keep our customers happy – whatever type of service they require. Other names include Steven Eagell, The Origin Group, Planet Hollywood, Skyline Taxis and KV Automation.
Within the Industry
The world of Air Conditioning is changing constantly, and we at Pure strive to keep up with the ever-changing requirements of customers and suppliers alike. The environment is becoming more and more of an impacting factor when producing, installing, and maintaining air conditioning systems. All of our Engineers have become Accredited Installers of Mitsubishi Electric equipment, a company that have recently brought out a selection of Eco-friendly products for use in the home and in industry. Pure Air Conditioning offer greener solutions by matter of course, quoting units that qualify for Government rebates and allowances to ensure our clients are enjoying reduced energy use and lower running costs. At Pure we endeavour to reduce carbon emissions wherever possible.
With all the changes that happen in the industry, we aim to keep one thing the same – affordability. We understand that not everyone can afford the latest Eco-friendly technology and some don’t want it at all. With so many alternatives available, we aim to provide you with as many options as possible to cater to your requirements. The Pure Customer Service team are well versed in all the current suppliers, be it Daikin, Mitsubishi, LG or Toshiba.
Constantly Moving Forward
The sales team made a significant leap forward when Managing Director, Robin Riley, acquired the services of the popular and well known figure of Andy Gill. In two years, the turnover has doubled and Pure Air Conditioning are in an enviable position of strength. Senior and well respected engineers then sought roles with the ever growing Pure Air Conditioning, Steve Warner came on board, bringing a vast depth of servicing knowledge having worked for more than 15 years in the industry and impressing whilst working for Mitsubishi Heavy Industries in Barcelona. Adding such names as these to their already impressive engineers, David Marsh and Sam Mander, to name two, Pure Air Conditioning are only left with the dreams of how much they can achieve in the coming months and years ahead.
Pure Air Conditioning are looking forwards and they sincerely hope that if you’ve taken the trouble to read this, that by now your mind is settled and your next action will be calling them.
For Pure Air Conditioning, it really is all about standards.